Return Policy ///
Refund/Exchange Policy
Each one of our hand made instrument cables is 100% custom made. Because of this we do not offer refunds. We
will however do exchanges on new, in original packaging items within 30 days of shipping. After 30 days the
item will decrease in trade-in value by 50%. All questions and inquiries concerning exchanges and returns can
be made to either nicole@thedivinenoise.com or info@thedivinenoise.com. ALL refunds are subject to a 4.5% fee.
This is to cover the fee(s) we are charged by Paypal, Stripe, and/or Quickbooks. Any attempts to open, fix,
repair, or otherwise disassemble a Divine Noise cable 100% negates the warranty.
Terms and Conditions ///
This Privacy Policy governs the manner in which Divine Noise LLC collects, uses, maintains and discloses
information collected from users (each, a "User") of the www.thedivinenoise.com website
("Site"). This privacy policy applies to the Site and all products and services offered by Divine
Noise LLC.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited
to, when Users visit our site, place an order and in connection with other activities, services, features or
resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing
address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such
information to us. Users can always refuse to supply personally identification information, except that it may
prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site.
Non-personal identification information may include the browser name, the type of computer and technical
information about Users means of connection to our Site, such as the operating system and the Internet service
providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their
hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set
their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that
some parts of the Site may not function properly.
How we use collected information
Divine Noise LLC collects and uses Users personal information for the following purposes:
- To process transactions. We may use the information Users provide about themselves when placing an order
only to provide service to that order. We do not share this information with outside parties except to the
extent necessary to provide the service.
- To send periodic emails. The email address Users provide for order processing, will only be used to send
them information and updates pertaining to their order. It may also be used to respond to their inquiries,
and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails
that may include company news, updates, related product or service information, etc. If at any time the User
would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the
bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect
against unauthorized access, alteration, disclosure or destruction of your personal information, username,
password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication
channel and is encrypted and protected with digital signatures.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners,
suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links
that appear on these sites and are not responsible for the practices employed by websites linked to or from
our Site. In addition, these sites or services, including their content and links, may be constantly changing.
These sites and services may have their own privacy policies and customer service policies. Browsing and
interaction on any other website, including websites which have a link to our Site, is subject to that
website\'s own terms and policies.
Changes to this privacy policy
Divine Noise LLC has the discretion to update this privacy policy at any time. When we do, revise the updated
date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay
informed about how we are helping to protect the personal information we collect. You acknowledge and agree
that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to
this policy, please do not use our Site. Your continued use of the Site following the posting of changes to
this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this
site, please contact us at:
Divine Noise LLC
P.O. Box 86521
Portland, OR 97286
(503) 819-1279
info@thedivinenoise.com
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